3

Training

3.1

The PRA expects firms to consider whether training can help make their whistleblowing arrangements more effective. This may include:

All staff - training about the need to report instances of wrongdoing, the methods for doing so, and examples of events that might prompt a report, and action that might be taken. In accordance with the rules, they should also be informed of what would constitute a protected disclosure2 and how they should go about disclosing this to the PRA and the FCA.

Managers - tailored training on how to recognise whistleblowing, how to protect whistleblowers and how to provide feedback to whistleblowers.

The whistleblowers’ champion – possibly specialised training to assist them in the performance of their role.

Staff manning a firm’s whistleblowing service - training may include how to protect confidentiality, how to assess and grade the significance of information provided by whistleblowers, and how to spot trends.

Footnotes

  • 2. As defined in the Public Interest Disclosure Act 1998.

3.2

Much of this material may also be reflected in a firm’s written procedures.